Consumer FAQ

Q: How do I find a Cardtronics Mexico ATM?
A: Cardtronics Mexico ATMs are located across Mexico in many of the retail locations you visit every day and in leading resort areas. To find a Cardtronics Mexico ATM near you, use the ATM Locator.

Q: Do I pay a fee to use a Cardtronics Mexico ATM? How much is it?
A: You will be asked to pay a small convenience fee to use most Cardtronics Mexico ATMs. Any fee charged by Cardtronics Mexico is in addition to any fees that may be assessed by your financial institution. Fees vary by location.

Q: What should I do if a Cardtronics Mexico ATM is not operating properly or is unavailable?
A: Contact Cardtronics Mexico toll-free at 01 (800) 890 70 70 in the event of operational problems or to report suspicious activity.

Q: What should I do if there is a problem with my transaction?
A: For questions or problems with your transaction, please contact your financial institution directly.