Services for Banks & Credit Unions
Cardtronics Mexico specializes in managing distributed financial kiosk networks for industry leading financial institutions and merchants. Our turnkey ATM management program provides superior service and quality with the greatest benefit for you and your customers, or you can elect to tap Cardtronics Mexico's extensive service offerings a la carte as you need them.
Our managed service offering includes the following components:
- Turnkey ATMs: We can place and operate ATMs on your behalf with your brand and in your locations, on- or off-premise.
- EFT processing: Cardtronics Mexico operates on Cardtronics' own secure, low-cost, high-availability Electronic Funds Transfer network serving tens of thousands of ATMs around the world. This network increases security and decreases downtime.
- Cash management and replenishment: Our proprietary cash management system and experienced team of cash management experts, coupled with a hand-picked armored carrier fleet, ensure your ATMs are ready to deliver any time, every time.
- Customer Service: 24/7/365 customer support backed up by two dedicated command and control centers constantly monitoring ATM uptime and operation ensure that when a rare service issue arises, it is resolved quickly and courteously.
- Maintenance: First and second line maintenance managed and supported by Cardtronics Mexico’s own technicians and engineers and performed by expert in-field technicians operating under strict Service Level Agreements for timeliness and quality of work.
- Monitoring: Cardtronics Mexico monitors the ATMs on its network, tracking and maximizing network performance and allowing for rapid resolution of any problems that may occur.
- Equipment purchasing: Our trained experts can help you find just the right ATM to meet your needs, and as one of the world’s largest purchasers of ATM equipment, we can get the pricing you need, as well.