ATM Managed Services White Paper: A Key Component in Retail Banking Strategy and Branch Transformation

ATM Managed Services White Paper:  A Key Component in Retail Banking Strategy and Branch Transformation ATMs have always held an important position in a financial institution’s banking services, but in today’s era of Universal Banking and branch transformation, the ATM channel is evolving into an increasingly critical component of enterprise-level retail banking strategies. This evolution makes it valuable for institutions to gain a deeper understanding of the trends and dynamics taking place in the design, delivery, and integration of ATM services within retail banking franchises. With that in mind, Cardtronics commissioned an independent, qualitative market study based on first-person interviews with ATM channel strategists and managers in banks and credit unions across the U.S. in the mid-tier asset ranges.

The survey focused on how the convergence of retail banking strategies and branch innovation within the ATM channel is impacting institutions’ relationships and strategies with ATM managed services partners. Download the white paper to learn the key financial institution trends, as well as financial institution preferences and practices in managing the complexities of delivering ATM services to their market.

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