Resource Center

As the global leader in ATM deployment and management, Cardtronics knows a thing or two about ATMs, self-service and the payments industry. In the Resource Center, we share our knowledge and experience, providing a central depository where you can find information on our latest products and services, thought leadership pieces, white papers, research and more.

White Papers


2021 Health of Cash Study Click to Download the white paper
ATM Branding: Building Your Brand $20 at a Time Click to Download the white paper
ATM Outsourcing: Using a Return-on-Value Analysis to Build a Better ROI Click to Download the Resource
2020 Health of Cash Check-Up Click to Download the Resource
2020 Health of Cash Study Click to Download the Resource
ATMs Take A Leading Role As Banks Pivot Post COVID-19 Click to Download the Resource
ATM Managed Services: Here we go again! Getting out of the ATM upgrade cycle Click to Download the Resource
Prepaid Cards and Surcharge-Free ATMs: Achieving Differentiation in a Market Poised for Growth Click to Download the Resource
Winning The ATM Security Arms Race: Major Battles, Defending the Perimeter, and the Importance of Intelligence Click to Download the Resource

Webinars

The information contained in the multimedia content (“Content”) has been made available for informational and educational purposes only. Cardtronics USA, Inc., and its affiliates, including ATM National, LLC d/b/a Allpoint Network, make no representations or warranties with respect to the accuracy, applicability, fitness, economic benefit, or completeness of the Content. The Content is not intended to be a substitute for professional advice, due diligence, or independent verification. Cardtronics USA, Inc. hereby disclaims any and all liability to any party for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the Content, which is provided as is, and without warranties.

ATM Branding as a Strategy for Growth

Financial institutions are more focused than ever before on providing a streamlined customer experience across all channels. Investing in digital, maintaining competitive positioning and growing the account base are all key to business success. Yet as branches close or transform into a more advisory role, ATMs gain increased importance as a way to connect with both account holders and prospects while also maintaining brand visibility.

Financial institutions have discovered that putting their brands on ATMs managed by non-bank ATM providers is an effective way to improve brand visibility and drive growth. The cost-effective strategy is quick and easy to implement, while solving needs for both the marketing and retail delivery teams – especially when entering new or expanding existing markets.

Speaker:
Justin Upton, General Manager, Branding Solutions

Hosted by:
Credit Union Journal/American Banker

Using Independent Surcharge-Free ATM Networks to Support Changing Banking Behavior

As financial institutions continue their focus and budget on digital transformation, they also seek ways to stay connected with customers who no longer need a physical interaction in the branch for many banking transactions. An independent, surcharge-free network can act as the bridge between digital and physical infrastructure.

Allpoint Network now includes hundreds of cash deposit Allpoint+ ATMs that are surcharge-free for members’ customers. From coast-to-coast and north to south, customers can fulfil many banking transactions at their convenience and ease.

Speaker:
Greg Donahue, VP Allpoint Solutions

Hosted by:
American Banker/Credit Union Journal

Using Independent Surcharge-Free ATM Networks to Support Changing Banking Behavior

Banking is changing. Nothing new there. But the rate at which it is changing seems faster and faster – stoked largely by a pandemic that no-one saw coming. As customers were pushed to use digital banking for a plethora of financial needs, the ATM took on an importance similar to when it first made an appearance in 1967. Only this time, customers needed a full service physical banking tool to replace the thousands of branches that either closed or had restricted open times.

As banks continue their focus and budget on digital transformation, they also seek ways to stay connected with customers that no longer need a physical interaction in the branch for many banking transactions. An independent surcharge-free network can act as the bridge between digital and physical infrastructure.

Allpoint Network now includes hundreds of cash deposit Allpoint+ ATMs that are surcharge-free for members’ customers. From coast-to-coast and north to south, customers can fulfil many banking transactions at their convenience and ease.

Speaker:
Greg Donahue, VP Allpoint Solutions

ATM Branding - Creating a Powerful and Functional Brand Engagement that Drives Growth

As bank and credit union branches close or morph into financial service hubs, institutions lose both service touchpoints and brand visibility that mobile sites and apps cannot completely replace. By partnering with non-bank ATM owners, these institutions can expand brand visibility and service access, cost-effectively and with speed.

How do banks and credit unions connect with their cardholders through ATMs they do not own, and are such programs truly successful in maintaining service standards, building brand and reducing operational costs? We uncover the answers in a webinar that examines which factors are changing the face of the physical branch network; what a branded off-premise ATM looks like; why financial institutions deploy branding; and the key attributes of a successful branding partner.

Speakers:
Justin Upton, GM Branding Solutions, Cardtronics

One Year On from COVID-19: The Dramatic Changes Occurring in the ATM Distribution Channel

COVID-19 reshaped consumer behavior in an unprecedented way. 2020 saw net closures of over 2,000 branches as banks directed customers in their droves towards digital banking platforms. However, an historical lack of investment in digital channels meant that many fell short in providing the streamlined experience expected by today’s account holders. The pandemic served to highlight the investment shortcomings in the online channel and left many banks scrambling to maintain and keep customer relationships.

Learn how changes being made to the ATM distribution channel are allowing banks to redirect the resources needed to invest in their digital strategy while simultaneously providing streamlined access to cash withdrawals and deposits for their account holders.

Speakers:
Shpend Ibraimi, VP - Managed Services Solutions Manager, Cardtronics

Why Rethinking Your ATM Strategy is Key to Branch Transformation in 2021

Consumer banking behavior has undergone a massive transformation as a result of the COVID-19 pandemic. Banks of all sizes had no choice but to drive customers to use digital banking platforms over the last few months. Yet many banks were not able to provide the streamlined experience expected by today’s account holders.

While the ATM gained new stature as a physical self-service provider in the absence of in-person branch interactions, limitations remained for inaccessible ATMs located within the branch.

Learn how a different approach to the ATM channel - using a flexible, ready-made infrastructure - allows you to divert more resources to your digital platform while containing costs and providing an improved, streamlined consumer self-service experience.

Speakers:
Justin Upton, GM Branding Solutions, Cardtronics

The Rise of the ATM as the New Branch

In this webinar, a panel of financial institutions (Janet VanKley, Providence Bank & Trust; Jennifer Smith, Flagstar Bank; and Peter Fauth, Financial Plus Credit Union) describes how each is dealing with this new paradigm and meeting the challenges the pandemic presented. They will discuss deploying different approaches to the ATM channel - using a flexible, ready-made infrastructure – and how that has enabled them to divert more resources to digital platforms while containing costs and providing a streamlined consumer experience.

Speakers:
Janet VanKley, Providence Bank & Trust
Jennifer Smith, Flagstar Bank
Peter Fauth, Financial Plus Credit Union

The Rise of the ATM Webinar

Preventing ATM Crime: The Do’s and Don’ts for Safeguarding ATMs

According to the ATM Industry Association, ATM crime rose a staggering 60% in 2019, costing the banking and financial services industry billions of dollars. Join Cardtronics, the owner of Allpoint Network, to learn how banks are securing ATMs and stopping criminals in their tracks.

Speakers:
Jordan Riek, Sr. Vice President of Information Security, Cardtronics
Jack Burns, Vice President of ATM Security, Cardtronics

Adapting to the New Normal: ATM Channel Distribution Post COVID-19

Join us for this complimentary BAI webinar to learn how outsourcing your ATM fleet management allows you to redirect the resources needed for your digital strategy while providing streamlined access to cash withdrawals and deposits for your account holders.

Speakers:
Shpend Ibraimi, VP - Managed Services Solutions Manager, Cardtronics

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